uBreakiFix Expands Presence in Northern Illinois, Opens Store in DeKalb

Tech repair brand uBreakiFix opened its newest location, uBreakiFix DeKalb, on April 5, 2018 at 2587 Sycamore Road. uBreakiFix DeKalb joins several stores across Northern Illinois, including stores in Geneva, Montgomery, Rockford, Algonquin, and the greater Chicago area.

uBreakiFix services anything with a power button, including smartphones, game consoles, tablets, computers, drones, hoverboards, and everything in between. To date, uBreakiFix has completed nearly 4 million repairs. While common fixes include cracked screens, software issues, and camera issues, the brand offers support for most technical problems on any electronic device, regardless of make or model.

Through strategic partnerships with leading technology companies, including Samsung and Google, uBreakiFix provides Samsung Galaxy customers and Google Pixel and Pixelbook customers with manufacturer-backed, same-day repair services using genuine parts. Through the partnership with Samsung, Galaxy owners can get in and out-of-warranty repairs at more than 300 locations nationwide, with most repairs completed in two hours or less.

uBreakiFix DeKalb is the first location for Anthony Guida, who has 13 years of experience in the wireless retail world. Anthony looks forward to uBreakiFix DeKalb becoming an integral part of the local community.

“We want to be the go-to store for the DeKalb community’s tech needs,” Anthony said. “At uBreakiFix, we provide reliable, honest, qualified, and affordable repair to consumers and businesses alike. We are here to support the community, and we want our impact to go beyond tech repair. As a team, we are committed to giving back to local causes through volunteer work and other programs.”

uBreakiFix was founded in 2009 by millennial duo Justin Wetherill and David Reiff, who later partnered with Eddie Trujillo to transition their Internet-based brand to a brick and mortar model. By offering convenience, accessibility, and unparalleled customer service, uBreakiFix filled a gap in the repair marketplace and has since emerged as an industry leader in growth, service offerings, and authorized partnerships. In 2018, Wetherill was inducted into the Forbes Technology Council, and uBreakiFix earned a top spot on Entrepreneur’s Franchise 500® list, ranking #18 overall, #1 in the Electronics Repair category, and #1 on the Top New Franchises list.

uBreakiFix has more than 375 locations open across the U.S. and Canada. The brand opened 21 new stores during the first quarter of 2018 and plans to increase growth each quarter throughout the year. For more information on uBreakiFix franchising, visit http://ubreakifix.com/franchising.

“At uBreakiFix, our goal is to take the hassle of a broken device and create the most positive, convenient experience possible for our customers,” Wetherill said. “We are a customer service company first, and a tech repair company second. As we expand into DeKalb, we look forward to becoming the trusted resource to keep consumers and businesses connected to the things and people who matter most.”

uBreakiFix DeKalb is located at 2587 Sycamore Road, DeKalb, IL 60115 and can be reached at: (815) 517-1193. For more information and to view a service menu, visit http://ubreakifix.com/locations/dekalb.

About uBreakiFix
Founded in 2009, uBreakiFix specializes in the repair of small electronics, ranging from smartphones, game consoles, tablets, computers, and everything in between. Cracked screens, software issues, camera issues, and most other problems can be repaired by visiting uBreakiFix stores across the U.S. and Canada. Since 2016, uBreakiFix has served as the exclusive walk-in repair partner for Google Pixel customers. In 2017, uBreakiFix expanded the partnership to include exclusive after sales support for Google Pixelbook customers. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. In 2018, uBreakiFix also ranked #18 on Entrepreneur’s Franchise 500®, #1 in the Electronics Repair category, and #1 on the Top New Franchises list. For more information, visit http://www.ubreakifix.com.