For Tom Valos, owner of Zacks Coins and Jewelry, it has been a lifelong pursuit. Valos began collecting coins at the age of ten. By his early 20’s he was dealing coins all across America via mail order out of a bank vault in DeKalb. the bank is now gone, but Tom is still here.
In 1980, he opened Zacks Jewelry of DeKalb. Within two years, he had built a multi-million dollar business shipping gold jewelry to all 50 states. He said the reason for his success has been simple: customer service. He pays more when buying from his customers and he always sells for less.
Valos is now eBay’s largest coin dealer and has over 32,000 positive feedbacks and a 99.9% customer satisfaction rating.
“We pride ourselves in 100 percent customer satisfaction, and we mean business,” Valos said.
Valos is a local merchant who has reputably served the area for 50 years, so you can deal with confidence knowing that your are dealing with someone worth your trust.
“Our focus is to provide our communities with a local, honest marketplace for their precious metals, stones, coins, jewelry and currency,” he said. “To make all of our customers completely happy, no matter what it takes.”
With trust and respect, not to mention the best deals around, Valos said that making his customers happy is just good business.
“We need to buy over $100,000 a month in coins so we pay more to make this happen.” Valos said.
And with gold selling at today’s high prices, now is a good time to sell.
“We need coin collections and we will pay you very fairly, always. NO one pays more, no one!” he said. “Sell your gold and other precious metals and coins to us, ” Tom said. “We buy gold, we pay cash, we pay more. Nobody pays more. Don’t take our word for it, come and see us last and we will beat any legitimate offer.”
Zacks does all types of jewelry repairs for about half of what other retailers charge. Zacks is also the place to buy jewelry, whether it is in person, online or on eBay.
“We won’t be undersold,” Tom said. “Check out our website 24/7 to order immediately, even when our store is closed.”
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