DeKalb County Health Department (DCHD) has implemented a new communication protocol in order to better disseminate information and more efficiently respond to media inquiries and interview requests. These communication procedures directly align with our Incident Command Structure and practices. Moving forward, please use the following contacts to direct inquiries and requests for interviews:
Melissa Edwards, DCHD Public Information Officer (PIO)
Phone: 815-748-2435
*Email: medwards@dekalbcounty.org (BEST form of contact)
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m.
DCHD Afterhours Call Center
Phone: 815-758-6673 (please indicate that you are calling from the media and the PIO or back-up PIO will return the call)
Hours: Evenings after 4:30 p.m., weekends, and holidays
Once you contact me, I will contact the employee(s) to schedule interviews and/or collect the most accurate information from the subject matter expert(s). I will make every effort to respond to your inquiry within a timely manner.
Please share this information with all of your colleagues to ensure a smooth transition. If there are any questions or clarification is needed, I’d be glad to answer any questions.
Thank you,
Melissa
Melissa Edwards, MPH
Health Promotion and Emergency Preparedness Coordinator
medwards@dekalbcounty.org · Direct 815-748-2435
2550 N. Annie Glidden Road · DeKalb, IL 60115
Main 815-758-6673 · Fax 815-748-2485
health.dekalbcounty.org
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Our County Gov’t makes me scratch my head more often than not….